Do you need to request an RMA / Refund? (not for reeds)

If so, please fill out this form (within 30 days of placing your order):

RMA Request Form (not for reeds)

^ this is the wrong place for reeds - keep reading below:

Did you receive a reed and it was damaged upon receipt? 

If so, please fill out this form (within 24 hours of receiving the package):

Damaged Reed Form

Are you having a different problem with a reed?

You don't like the reed, you can't get the reed to work how you need it to, the reed is "bad," the teacher or band director told you something is wrong and to contact us?

If so, please fill out this form and we will assist you:

Reed Problem Form